Q: Should a contractor guarantee their work?
One of the biggest reasons we have not remodeled our home is because we do not know of any contractor personally. We have heard of the nightmares associated with working with contractors on the internet, but that does not mean we don't think there are quality companies.
What should a contractor guarantee about his job? Any help would be greatly appreciated.
First of all Lydia, I am sorry for the way you feel about this industry. I completely understand and appreciated your feelings. I wish their was something I could do for you to alleviate those worries.
Lydia, of course a contractor should guarantee his/her work. However, word of mouth is one thing, true legal guarantees are another. Always insist on having written legal documentation of guarantee. Any quality contractor should and will guarantee their work, but do not forget about the warranties associated with the varying products being used.
Warranties should notify the necessary applications for all the products used. Make sure the written documentation specifies each area of construction and how warranties if any will be dealt with if applicable.
Another way to ease your mind is look around for referrals either in the area or by internet. Word of mouth is still the strongest form of advertising so also ask for references. Screen check contractor before hand. Ask them for proof of licensing and insurance (general liability & workers comp).
There are good contractors out there Lydia. I hope this helps.
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