Q: Should I ask my contractor to provide me with written references?
We are adding on to back end of our house; one bedroom, 1.5 baths, and small home theater. I think I have the right contractor in place and he answered every question with the precise expertise we were looking for. I want to make sure this is going to be a success. Is it wrong to ask him for references?
A contractor should be more than willing and happy to provide any potential client with references. You should look for a well-established local contractor who can give you several client references. Ideally, he will take you to see some of his completed projects or the current project he’s on. Try to talk face to face with clients while viewing his work. (You’re never sure who is really on the phone when calling for a reference.) A good contractor leaves happy, satisfied customers in his wake, many become friends, so it should not be difficult for him to set up a viewing with a prior client. It’s very important that you get along well with your contractor. He will be in your home assisting you with decisions and questions in a somewhat stressful environment. Find out about his temperament and demeanor when references are checked.
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